Masterful Facilitation & Experience Design
It’s an honor to work with courageous leaders & inspiring teams who are committed to co-creating human-centered workplaces. I am here to elevate your org’s growth, team connection and culture transformation.
Soulful, Culture-first Facilitation
With fourteen years of expertise as a Lead Facilitator & Experience Designer, Lotus guides teams to achieve their strategic goals through the art of facilitation and experience design.
Lotus’ design approach is in-depth, experiential, and all about unlocking the collective wisdom in the room.
Lotus offers a multi-disciplinary mix of purpose + values work, strategic planning + visioning, group reflection, team celebration, visual art, guided movement, mindfulness, storytelling, and meaningful connection.
How might we work together?
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Tap into this valuable team time to build trust, increase collaboration and do your yearly planning and retrospectives. As an experience designer, creative facilitator and culture consultant I will design an experience that meets your strategic objectives in an engaging and nourishing way.
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Whether it’s designing a leadership training, org-wide off-site or team building event . I am here to offer the art of facilitation and experience design to level up your programs and events. I also coach and consult leaders to strengthen their facilitation and design their employee programs.
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Leveling up leaders to design powerful and strategic programs and events for their teams. I offer 1:1 coaching to support leaders to expand their facilitation skills and share tools and techniques for guiding groups and elevating the room.
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I specialize in creating experiences for teams to connect meaningfully, build company culture and celebrate growth. I’d love to co-design a custom workshop, event or experience to best serve your team!
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Whatever your professional development goals may be for your team, let’s design your strategy and programs in a way that is human-centered, engaging and fun. Studies show that people learn and retain more when they enjoy what they’re learning, it also boosts team bonding and morale. Having a strong learning & development strategy is critical for any innovative org looking to retain top talent.
Build trust and increase collaboration.
“Organizations with more connection are 5.4 times more likely to be agile, 3.2 times more likely to have satisfied customers, and 2.3 times more likely to have engaged employees.”
Connect meaningfully, lead with creativity, and celebrate growth together.
Gallup Workplace studies show that employees with strong work friendships are seven times more likely to be engaged in their jobs, are better at engaging customers, and produce higher-quality work. And yet over 50% of managers struggle to foster human connections among remote workforces.
Case Studies:
Culture Summit
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Why we were hired: Culture Summit brings together founders, thought leaders, and culture champions from around the world to share insights and best practices on building and transforming culture in the workplace.
What we created: As Lead Facilitator, I designed a 90 minute networking event for attendees to accelerate connection and discover new ways to collaborate with their teams. Attendees walked away experiencing the “true power of vulnerability” “a master class in facilitation” and “insight into how to bond a group in a short amount of time”.
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“I decided to stick around for Late Nite Art activity where I experienced the true power of vulnerability. While we talk about this a lot, I was blown away by how raw and open the group was. Despite how deeply uncomfortable it made me, by practicing that gradual build up to vulnerability I experienced first hand how powerful this was to bond us as group and this has really stuck with me.” ~Maree Henwood, People & Culture, Mantel Group
Oakland Museum of California Art
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Why we were hired: The Oakland Museum of California Art was seeking to bring a healing element into their annual Lunar New Year program which had both in person and online components and a range of ages from youth to elders. OMCA requested a program that would appeal to multi-generational audiences.
What we did: We designed a custom program for both digital and in person audiences. We hosted an online healing circle for the larger OMCA community centering AAPI voices and Lunar New Year intentions. We led an in person healing circle for all ages that incorporated art, movement, and meaningful connection. We were the finale offering showcased alongside lion dancing and taiko drumming.
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“Lotus and Christine were amazing community partners who brought a whole new level of depth and healing to OMCA’s 21 annual Lunar New Year celebration. It’s more important now than ever to hold space and uplift AAPI communities who have been experiencing racism, trauma, and xenophobia related to Covid. I worked closely with Lotus and Christine to design both an in-person and virtual Zoom healing circle experience that was intentional, inclusive, and engaging for the museum’s diverse intergenerational audiences. And Lotus and Christine delivered! The entire process of collaborating together felt fruitful and authentic -- from ideating to designing to facilitating, Lotus and Christine were deeply intuitive, adaptive, reflective, experimental, and always held the needs of the community to the core of their work every step of the way. It was beautiful and transformative to watch Lotus and Christine develop trust with and guide museum visitors of all ages and identities through healing circles while skilfully incorporating so many different interactive modalities into the experience, including movement, music, meditation, and art to engage children, adults, and elders. It was an honor to be able to partner with Lotus and Christine to bring these much needed healing experiences to the OMCA community. “ ~ Linda Jia, Program Developer at Oakland Museum of California
Verizon Media
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Why we were hired: We were brought in to design a 2 hour team building session for the kickoff of a 60 multicultural leaders program at Verizon Media. The goal was to launch their leadership program with a bang, build meaningful connections and bond as a community.
What we did: We designed a 2 hour team building event that a smash success! Deepening connections in minutes that may have taken months. We included visual art, movement, storytelling and deep reflection on their equity/justice journey’s in our design. It was such a success that we designed another session for these leader’s supervisors and have been invited back to kickoff additional cohorts within the prograam.
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“If you want an EXPERIENCE for your group that will allow people to tap into their innate creativity (even if they believe they absolutely do not one creative bone in their body), find ways to share story vulnerably and powerfully in a non-threatening environment, and find themselves more open to teaming, collaboration and partnership than before they walked in...Late Nite Art with Adam and Lotus is for you. Out of five stars, LNA is an entire SOLAR SYSTEM!” ~ Jen Colkein, Verizon Media
Girls in Tech Conference
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Why we were hired: We brought Lotus and her colleague Christine in to provide a safe space for our AAPI community members and employees to discuss the egregious acts we saw happening to the AAPI community. During this time, we saw distressing stories around physical attacks on the elderly, acts of verbal abuse, and the tragic shootings in Atlanta. In this time of need, we wanted to make sure that the AAPI employees at Visa had the necessary resources to take care of their wellbeing. Lotus and Christine were instrumental in facilitating our safe spaces discussions and providing resources for our self-care guides.
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“Working together in a short word – amazing. It’s expected that those we partner with provide excellent service, but Lotus and Christine went above and beyond by also providing healing to folks that were working on this project. They were considerate and always asked how folks were doing before we jumped into the logistics/event strategy. Not only that, but the second series of safe spaces discussions were done on very short notice. They worked tirelessly to get the presentation pulled together in time and for that, I am incredibly grateful. The feedback we received was very positive – folks were thankful that we hosted the sessions and that we allowed for a safe space where they could share their stories and experiences. We also heard that this was a great way to connect with other AAPI community members at the company on a deep and meaningful level. We would absolutely recommend Lotus and Christine again.” ~ Joon Ko, Diversity & Inclusion, VISA
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Why we were hired: LinkedIn was looking to lead a creative team bonding session for their Learning & Development Team leaders as well as train them on the creative facilitation & experience design methods behind Late Nite Art. We did both leading an in person workshop for their in person offsite and later a 3 day online train the trainer.
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“Our global L&D team (including directors and VP’s) loved it. The experience was the highlight of our 40-person retreat. The LNA team was professional, prepared, and took care of every detail. I really appreciated how they wove insights about our team into the experience — it felt like they ‘got’ us. I wouldn’t hesitate to use LNA again!” — Mary Shindler, Senior Program Manager, L&D LinkedIn
VISA
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Why we were hired: we were hired to bring the Girls in Tech conference to life with a creative, engaging and interactive session as the conference grand finale. 300 women in tech from around the world gathered for a powerful and creative 90 minute workshop on “Accelerating Connection & Creativity”
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Common Future
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Why I was hired: Common Future was looking to lead a 3 day retreat for their BIPOC Women of Color Accelerator Program. Their theme was wellness and aimed to design a retreat that was both productive and relaxing.
What I created: I led the design of the three day off-site including guided meditation, healing circle, art-based self reflection exercises, fun outdoor activities and group celebration after they finished their speaking series.
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Lotus was pivotal in facilitating an exceptional in-person 3-day retreat for the Common Future Accelerator of 12 BIPOC women. Lotus demonstrated outstanding leadership, organizational skills, and an unwavering commitment to the well-being and empowerment of the participants.
Throughout the retreat, Lotus created a safe and inclusive space where BIPOC women could connect, learn, and grow. Her ability to foster a supportive and nurturing environment was truly remarkable. Lotus made sure that everyone felt valued and heard, ensuring that each individual's unique experiences and perspectives were acknowledged and respected. Throughout the retreat, Lotus's passion for wellness and expertise in the field was evident.
Beyond her organizational skills, Lotus demonstrated exceptional interpersonal and communication abilities. She was able to effortlessly connect with participants, building strong relationships and establishing a sense of trust and camaraderie. Her approachable nature and genuine empathy created a welcoming atmosphere, enabling participants to open up and share their stories and aspirations.
Lotus's commitment to the advancement of BIPOC women in the Common Future Accelerator was evident in everything she did. I highly recommend Lotus for any virtual or in-person facilitation, especially for BIPOC women. Any organization or initiative would be fortunate to have Lotus on their team, as her passion, expertise, and genuine care for others makes her an invaluable asset.
~ Andrea Perdomo, Director of Portfolio Advancement, Common Future
Delivering Happiness
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Why I was hired: I was brought in as a Lead Facilitator & Head of Culture to design and develop unique programs for companies, conferences, and government agencies around the globe as well as uplevel the LNA team.
At LNA, our arts-based methodology has been developed through more than 350 experiences across 12 countries, and supports our participants across the board by improving emotional intelligence, building creative confidence, making meaningful connection, and enhancing expression.
Projects included:
Led three highly interactive classes for 500 international students across 8 countries at the Design Your NYU Shanghai Experience class in 2021.
Co-led three global team events for 300 people across 10 countries at the digital Adobe Design Summit 2020 including team members from India, Denmark, Copenhagen and the UK.
Co-led an online Train the Trainer program for Learning & Development Leaders at LinkedIn in 2020.
Co-designed and led the LNA train the trainer program bringing on 6 new LNA facilitators.
Co-led two leadership programs for sixty multicultural leaders at Verizon Media in 2019.
Co-designed and led the first LNA Corporate Train the Trainer multi-day intensive for leaders from Google, Pixar, Sephora, Stanford Design Lab and more.
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“Working with Lotus has been nothing short of transformational. To say she has had a deeply positive impact on myself and my business Late Nite Art is an understatement.
For the past 5 years, Lotus has served as a culture consultant, advisor, trainer, and facilitator for Late Nite Art. She is a masterful facilitator, experience designer, relationship-cultivator, creative thinker and her presence lights up any room, stage, or meeting she enters into. I'm always impressed with her ability to make clients feel "seen." She holds a bridge between the creative realm and the business world, with a unique ability to communicate and relate to a wide range of clients, while remaining true to her playful and empathetic personality.
Working with her has been a true gift!” ~ Adam Rosendahl, CEO, Late Nite Art
Late Nite Art
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Why I was hired: From 2014-2021, I worked alongside the Delivering Happiness team seeing it transform from a New York Times® Best Seller to the world’s first culture coach|sulting® (coaching + consulting) company bringing the science of happiness and positive psychology to the workplace.
To date, DH has worked with 350+ organizations around the world to create profitable, adaptable cultures — including companies, such as Starbucks, Chase Bank, and the Prime Minister’s Office in Dubai to build adaptable organizations that grow people, profits, and purpose.
What I did: Co-designed and led a three year culture transformation project in Hanoi, Vietnam resulting in 400% increase in local staff retention, 160% increase in international staff retention, 30% increase in engagement and 10% increase in sales
Led DH internally as Head of Culture for three years resulting in a 12% increase in overall team engagement, 30% increase in employee retention, and overall org effectiveness by 14%.
Consulted on Starbucks “Brand of the Future” (innovation) team to research, design, and envision the next 10 years of Starbucks that supports individual and organizational higher purpose. This work led to the highest employee engagement Starbucks has had in the history of the company.
Co-designed and led multiple masterclass trainings, programs and workshops. After applying the methodology, one client had a 4x increase in revenue, 7x increase in profit and turnover went from 30% to negative percentages. They even won 1st place in Turkey’s 2019 Great Place to Work assessment.
Co-led three train-the-trainers including 24 or the newest generation of DH coach|sultants in both the U.S. and Japan and supporting with the launch of our newest global partnership, “DH Japan”.
Supported the CEO, Jenn Lim, as “book doula” to write BEYOND HAPPINESS, a revolutionary book on humanity and the future of work launching in October 2021 (pre-order sales).
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“ive worked with lotus for the last 7+ years and its been a joy (and adventure!) to see her grow and take on things in and out of her comfort zone. its clear shes born with a can do/will do attitude, a desire to find purpose in her work/life, and a creativity+growth mindset that continues to develop in admirable ways. shes taken on innumerable projects at DH — from marketing to culture — and most recently was my “book doula” with Beyond Happiness…which gives me confidence shes an asset to any organization because of her strong sense of purpose, values, and appreciation of what it means to go above and beyond in being effective, productive, and — most of all — human at work.” ~ jenn lim, CEO, Delivering Happiness
Adobe Design Summit
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Why we were hired: Lotus and Adam at Late Nite Art were hired to design three global team events for 300 team members across 10 countries at the digital Adobe Design Summit including folks from India, Denmark, Copenhagen and the UK. The goals were to thread meaningful connection, open pathways for collaboration and spark innovation.
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”Adam and Lotus recently brought joy, movement, and connection to our globally distributed team as part of our internal Adobe Design Summit. If you’re looking for opportunities to build teams, foster community, and ignite creativity, I would highly recommend partnering with Late Nite Art for a truly personalized and engaging experience. It was 100 minutes of pure magic!” ~ Bailey Shamrocks, Adobe
I Can Read Hanoi, Vietnam
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Why we were hired: I Can Read Hanoi came to Lotus and team at Delivering Happiness when they were struggling with team retention and having a cohesive organization. They are a education center with international English teachers and the turnover rate was enormous.
What we created: Over the course of three years, I co-designed, consulted and led a strategic culture development program that transformed their organization from the inside out resulting in 400% increase in international staff retention and 60% increase in local staff retention.
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“We’ve created a place that is quite magnetic and people want to stay as long as they can. Even during economic downturn, staff still want ICR to be a big part of their lives even if they have to get other jobs, it’s really magical. We’ve increased our retention by 400% for international staff and 60% local staff. Our business has gown a lot, not only in size and income but in wholeness.” ~ Owen Goymer & Hava Phan, COO & CEO, I Can Read Hanoi
NYU x Shanghai
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Why we were hired: NYU Shanghai brought us in to lead the opening and closing sessions for their “Design Your NYU x Shanghai Experience” class. This included 500 students across 5 countries. The goals were to celebrate, connect and delight.
What we created: We designed two custom sessions incorporating reflection, celebration and connection. We began with music and movement to energize and delight the students. We moved quickly into connection questions in Breakout Rooms and created drawings to reflect the neighborhoods we grew up in. For the closing session we wrote “Letters to Our Future Selves” and co-created group murals to showcase the emotional wave of the year.
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Article written about the experience.
“Since the first year class isn’t able to be in person together, the hope is that this class helps to facilitate a consistent place where they can come together and connect in a meaningful way.
During the one-hour session, students find themselves first in a big Zoom room with 500 classmates, and then throughout the class, they are placed in breakout rooms for chances to reflect in smaller groups of three to six other students. Each student is also assigned a partner to meet with consistently throughout the semester.
“The smaller breakout rooms are definitely my favorite part of the class because every time we are assigned different rooms and we meet new people from different countries, from different parts of the world,” says Zhong. “We’re all in different places, but it’s amazing to see how people are living on the same planet, but how our living habits, our past experiences, our cultures, are so diverse and so different from one another. And it’s just amazing to recognize this because we don’t have many chances in our life to notice things like that.”
The first two class meetings were full of energy, with fun music and a curated playlist that welcomed students as they entered the Zoom room. As part of the visual thinking section, students were asked to visualize and draw important memories, list ten meaningful moments from the last 5-10 years, and create a meaning map for their for their homework. There was lots of movement, with the whole zoom room of 500 asked to stand up from their chairs to dance and stretch.” together.homework. There was lots of movement, with the whole zoom room of 500 asked to stand up from their chairs to dance and stretch together.
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
— Maya Angelou
Clients include:
High impact. High vibe.
High impact. High vibe.
People are the heartbeat of any organization. Bring in Lotus to intentionally guide your team’s next off-site, retreat or conference!